At pk63, we believe gambling should always be an enjoyable form of entertainment — not a source of stress or financial harm. This page outlines the tools, resources and commitments we have in place to help every player on our platform stay in control.
Adults only. pk63 is strictly for users aged 18 or above, or the higher minimum age required under the operator's licence jurisdiction. Age verification is mandatory.
Gambling is entertainment. When it stops feeling that way, our tools and support team are here — available 24/7 in English.
pk63 is an English-language betting and casino information platform serving players across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are genuinely committed to responsible gambling, not just as a regulatory checkbox, but as a core part of how we operate.
Whether you are following Pakistan Super League fixtures, placing a pre-match cricket bet or enjoying a live casino session, the experience should remain fun and firmly within your means. pk63 provides a suite of player protection tools that give you direct control over how, when and how much you play.
We also recognise that for a small number of players, gambling can become a problem. If you feel that your gambling habits are causing distress — or if someone close to you is concerned — we encourage you to use the resources on this page without delay. Reaching out is a sign of strength, not weakness.
Legal context: Pakistan's Prevention of Gambling Act, 1977 places restrictions on gambling activities. pk63 does not hold a Pakistan gambling licence and does not claim to be authorised or approved by the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. Users must understand and comply with applicable laws in their own jurisdiction. Nothing on this page constitutes legal advice.
Six tools available to every pk63 account holder — set them up any time through your account settings
Set a maximum deposit amount on a daily, weekly or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Reductions take effect immediately; increases require a mandatory 24-hour cooling period before they apply.
Define the maximum amount you are comfortable losing over a set time window — daily, weekly or monthly. When your net losses reach that ceiling, your account is automatically restricted from further wagering activity until the limit period resets. This is one of the most effective tools for keeping play within your budget.
Choose how long each gambling session can last. When your session timer runs out, you will receive a prompt and, if you choose, be logged out automatically. Pair this with reality-check notifications — on-screen reminders that show how long you have been playing and how much you have wagered during the session.
Take a short break without fully closing your account. Cooling-off periods of 24 hours, 48 hours, 7 days or 30 days are available. During a cooling-off period, you cannot log in or place bets. No promotional communications will be sent during this time. The period cannot be reversed once activated.
If you feel that you need a longer break from gambling, self-exclusion allows you to close your account for a defined period of 6 months, 1 year, 3 years or 5 years — or permanently. Once self-exclusion is activated, it cannot be reversed before the minimum term expires. All marketing communications are stopped immediately. Any pending withdrawals of account balances will be processed in line with our Terms & Conditions.
Access a full history of your deposits, withdrawals, bets placed and net win/loss figures at any time through your account dashboard. Reviewing your activity regularly is one of the simplest and most powerful habits you can build. If what you see concerns you, use any of the limit or exclusion tools above straight away.
Access your pk63 account using your registered email address and password. If you have forgotten your password, use the password reset option on the login page.
Navigate to your account menu and select the "Responsible Gambling" or "Player Protection" section. All tools listed on this page are located there.
Select the tool you want to activate, enter the relevant value or duration, and confirm. Restrictions take effect immediately. Limit increases require a 24-hour waiting period as a safeguard.
If you prefer to set limits or request self-exclusion through our support team rather than the account settings, our agents are available 24/7 in English. Reach us at [email protected] — displayed as plain text; please copy it manually into your email client.
Important — Limit Increases: To prevent impulsive decisions, any request to increase an existing deposit, loss or session limit is subject to a mandatory 24-hour delay before taking effect. Reductions and self-exclusion requests are applied immediately and cannot be reversed during the chosen period.
Protecting Third Parties: If you are concerned that a family member, friend or someone in your household is gambling on pk63 without your knowledge — or is showing signs of problem gambling — please contact our support team. We take third-party welfare concerns seriously and will act in accordance with our player protection procedures.
PKR spending context: Many Pakistani players find it helpful to set limits in PKR amounts that align with their monthly income or entertainment budget. For example, a deposit limit of PKR 2,000 per week or PKR 5,000 per month gives a clear, tangible ceiling. There is no correct amount — the right limit is whatever keeps gambling genuinely affordable and enjoyable for you.
Problem gambling can develop gradually. The signs are not always obvious — even to the person experiencing them. The following patterns are recognised warning indicators. If several of these apply to you or someone you know, it is worth taking them seriously and seeking support.
Chasing losses — Placing larger or more frequent bets to try to win back money you have already lost, rather than gambling for entertainment.
Spending beyond your means — Gambling with money intended for essential expenses such as rent, utility bills, groceries or school fees.
Loss of control over time spent — Difficulty stopping a session even when you intended to, or spending significantly more time gambling than planned.
Concealment and secrecy — Hiding gambling activity or the amount spent from family, friends or colleagues.
Borrowing to gamble — Taking loans, using credit cards, or borrowing money from others specifically to fund gambling activity.
Emotional distress linked to gambling — Feeling anxious, irritable or depressed when not gambling, or using gambling primarily as an escape from stress or personal problems.
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to use one of the support resources listed further down this page.
Have you ever bet more than you could comfortably afford to lose in a single session?
Have you ever returned to gambling the day after a loss, specifically to try to win that money back?
Have you ever lied to a family member or friend about how much time or money you spend gambling?
Has gambling ever caused arguments, tension or concern in your personal relationships?
Do you find yourself thinking about gambling frequently when you are not playing — planning your next session or reliving previous wins?
Have you ever felt unable to stop gambling even when you wanted to?
Have you ever used Easypaisa, JazzCash or bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah or others) to fund gambling beyond what you initially planned?
Has gambling ever negatively affected your work, studies or day-to-day responsibilities?
This self-assessment is for reflection only and is not a clinical diagnostic tool. If you are concerned, please seek support from a qualified counsellor or one of the resources listed below.
You do not have to deal with this alone. Reach out to these recognised support channels — or to our team directly.
Our support agents are available 24/7 in English and can assist you in activating self-exclusion, setting account limits or discussing any concern you have about your gambling. Contact us at [email protected] — plain text only, please copy manually into your email client.
GamCare is an internationally recognised provider of free information, support and counselling for problem gambling. Their resources are available in English and cover a wide range of gambling-related concerns. Search for "GamCare" in your browser to locate their current website and helpline details.
Gamblers Anonymous is a global fellowship of people who share their experience and support each other in recovering from problem gambling. Meetings and online support groups are available internationally. Search for "Gamblers Anonymous" to find resources accessible from Pakistan.
BeGambleAware provides free, confidential information and support for anyone affected by problem gambling — including family members and friends. Their resources include self-assessment tools, advice articles and access to trained support advisers. Search for "BeGambleAware" to access their current resources.
Sometimes the most important first step is simply telling a trusted family member or friend that you are struggling. In Pakistani communities across Karachi, Lahore, Islamabad and elsewhere, family support networks can play a meaningful role alongside professional help. You do not need to face this alone.
Problem gambling is a recognised mental health concern. Qualified psychiatrists, psychologists and counsellors in Pakistan's major cities can provide evidence-based treatment. Your general practitioner is a good starting point for a referral to appropriate mental health services in your area.
Disclaimer: The organisations listed above are mentioned for informational purposes only. pk63 has no commercial affiliation with any of the organisations named. Contact details for external organisations are not provided here as they may change — please search for each organisation by name to find current, accurate contact information. These text-only references should not be interpreted as endorsement or as a guarantee of service availability in Pakistan.
pk63 operates a strict minimum-age policy. No person under the age of 18 — or the higher minimum age required under the operator's licence jurisdiction — may register an account or participate in any gambling activity on the platform.
Age verification is a mandatory step during the registration and KYC process. Providing false date-of-birth information is a serious breach of our Terms & Conditions and will result in immediate account closure and forfeiture of any balance held.
If you are a parent or guardian and believe that a minor in your household has accessed or registered on pk63, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
We also recommend that parents and guardians use reputable parental control and content filtering software to restrict access to gambling websites on shared or family devices. A number of free and paid solutions are available for Windows, macOS, Android and iOS platforms — search for "parental control software" to find options suitable for your devices.
Every user must provide their date of birth when creating an account. Entries indicating an age below the minimum threshold are blocked automatically at registration.
Before processing the first withdrawal — and at any point where our compliance team requires it — users must submit a copy of a valid government-issued identity document such as a CNIC or passport for independent age and identity verification.
Any account found to belong to a person under the minimum age is closed immediately. Any funds held are handled in accordance with our Terms & Conditions and applicable regulatory requirements.
pk63 is here to make your betting experience enjoyable, transparent and safe. Set your limits, know your boundaries and reach out any time our team can help — we are available around the clock, in English.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws may restrict participation. Not available where prohibited. If gambling is causing harm, please use the tools and resources on this page.